The safe and secure email marketing platform.

---

Key security threats in email marketing.

There are many different types of threats that can compromise your security with email marketing.

Some of the most common include:

• Data breaches: Unauthorised access to subscriber data and personal information.
• Phishing attacks: Malicious emails designed to steal credentials or sensitive information.
• Malware distribution: Viruses, ransomware, and other malicious software spread via email.
• Account compromise: Unauthorised access to email accounts and systems.
• Data privacy violations: Non-compliance with GDPR, CAN-SPAM, and other regulations.

How EcoSend ensures security.

Security is fundamental to everything we do.

We know that trust is earned through consistent, transparent security practices.

Enterprise-grade security infrastructure.

We provide robust security measures:

• Data encryption: We automatically encrypt data at rest.
• Secure data centers: Our infrastructure is hosted in secure, compliant data centers.
• Regular security audits: We conduct regular third-party security assessments.
• Automatic backups: We automatically maintain redundant backups of all customer data in isolated storage.

Compliance and data protection.

We maintain compliance with major regulations:

• GDPR compliance: Full compliance with European data protection regulations.
• Cyber Essentials Certified: Our security practices have been independently assessed by IASME.
• CAN-SPAM compliance: Adherence to US email marketing regulations.
• ISO-27001 certified suppliers and partners: Our core infrastructure providers are compliant with ISO-27001 and SOC 2.
• Privacy by design: Security and privacy built into our platform from the ground up.

Access control and authentication.

Secure access to your EcoSend account:

• Multi-factor authentication: Optional MFA for enhanced account security.
• Role-based permissions: Control over user access and permissions.

Email authentication and protection.

Protect your email sending infrastructure:

• Built-in authentication setup: Easy configuration of SPF, DKIM, and DMARC records.
• Encryption: We automatically encrypt data at rest.
• Sender verification: Verification processes to prevent unauthorised sending.
• Reputation monitoring: Monitoring of sending reputation and security status.

Dedicated to purpose-driven organisations.

We're selective about who we serve, which helps maintain security:

• Vetted customer base: We only serve purpose-driven organisations committed to ethical practices.
• Shared security responsibility: We work with customers to maintain security best practices.
• Transparent security practices: Open communication about our security measures and policies.
• Security partnership: We view security as a partnership with our customers.

Protection from data loss.

• User accounts are segregated from one another through multiple layers of logic which prevent data sharing and overlap.
• Our disaster recovery strategy uses a combination of snapshots of data and daily full backups to ensure there are multiple copies of data available to be restored.
• Snapshots are designed to provide a quick recovery mechanism where the recovery can happen in minutes. Full backups are used when snapshots are not available to recover the data.
• The architecture of the EcoSend platform enables our team to prioritise fixing and improving high impact services.

Specific requirements.

We know every business is different. We work with our customers as a partner in their success.

When our customers succeed, we all succeed in driving our mission forward. And success is nothing without a foundation of trust.

Please get in touch with us to discuss your security requirements and learn more about what we can offer.

Security is everyone's job, and an ongoing commitment.

By following best practices and leveraging EcoSend's security features, you can protect your data, maintain compliance, and build trust with your subscribers.