Welcome to EcoSend Support

Everything you need to get set-up for success with EcoSend.

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I’ve found migrating over to EcoSend to be incredibly straightforward. Within my first week I had already uploaded my contacts, added my lead capture Forms, set-up my email Campaigns, and even sent out my first Newsletter!”

Claudia Guerreiro

Digital Marketing Consultant

"I was delighted with the onboarding process. Within my first few sessions, we’d already imported our contacts via the EcoSend API, verified our email domain, and connected our web forms. That meant we were all set for our Marketing Team to send out our first climate-conscious Newsletter and start planting trees!"

Elliot Finch

Head of Technology at Investment Quorum

General Settings

Settings & Billing
Settings & Billing
Settings & Billing

EcoSend Settings & Billing

EcoSend Settings & Billing

How to manage your EcoSend account, update your Settings, and access your Billing Area.

EcoSend Insights Dashboard

EcoSend Insights Dashboard

Your one-stop destination for understanding the performance of your email marketing.

Segmenting Users in EcoSend Contacts

Segmenting Users in EcoSend Contacts

Group your contacts according to characteristic and message or platform behaviour

Where does EcoSend plant my trees?

Where does EcoSend plant my trees?

Everything you need to know about EcoSend's partnership with Treeapp!

Email Authentication
Email Authentication
Email Authentication

Essential Email Authentication Protocols

Essential Email Authentication Protocols

Safeguard your domain from email spoofing and phishing.

Subscription Preferences
Subscription Preferences
Subscription Preferences

Unsubcribes and Resubscribes

Unsubcribes and Resubscribes

How EcoSend manages User Subscription Preferences.

Migrate from Mailchimp
Migrate from Mailchimp
Migrate from Mailchimp

Migrate Contacts from Intuit Mailchimp

Migrate Contacts from Intuit Mailchimp

Upload Mailchimp contacts including their subscription preferences & custom tags.

Create Email Templates with EcoSend Saved Blocks

Create Email Templates with EcoSend Saved Blocks

Save and re-use your email templates anywhere across EcoSend!

Create a Lead Magnet Funnel with Forms and Automated Messages

Create a Lead Magnet Funnel with Forms and Automated Messages

Everything you need for building your automated funnel!

Connect EcoSend with Zapier

Connect EcoSend with Zapier

Explore thousands of opportunities, via our Zapier integration!

Plaintext versions of HTML email

Plaintext versions of HTML email

Mailchimp to EcoSend Dictionary

Mailchimp to EcoSend Dictionary

A guide to different terminology between the two platforms