Upload your contacts to EcoSend
Upload your contacts to EcoSend

Upload your contacts

Add your user-base into EcoSend in seconds via our CSV Importer.


  • Uploading your entire user-base into EcoSend 'Contacts' couldn't be easier.

  • Once uploaded, profiles will be automatically enriched with social media data, giving you deeper insights into who your users are.

  • Use EcoSend's filters to intelligently segment your users into Smart Groups according to profile-characteristics, user behaviour, or message engagement.

Import your Contacts 👤

To get started with populating the GoSquared ‘Contacts’ section, you can export a CSV file from your existing data source and upload it directly in seconds.

The rows will populate into user profiles according to email address, and columns will populate both user-profile properties as well as create searchable filters for you to build your Smart Group.

Many tools will have an option to export your data as a CSV. If not you'll need to create a spreadsheet and save it as a CSV file.

Each row in the CSV must contain a user's email address. Extra properties associated with that user should be in the same row.

The column headers in the CSV should be labelled with the name of each of the properties that you want to track.

Head to Contacts > Import Contacts to upload your first file.

🐵 PS. If you're migrating to EcoSend from Intuit Mailchimp, head to our dedicated Mailchimp Importer instructions here.

Importing with Custom Properties 🔖

You can also import custom property and event data into GoSquared, simply by adding an additional column in your CSV file.

Your custom data will then automatically become a searchable filter within People. Any users associated to the property in your upload will also be associated to it in your Contacts section.

The column headers in the CSV should be labelled with the name of each of the custom properties that you want to upload.

Walkthrough Video 📺

Updating Properties on Existing Users 👥

If you would like to update properties on users who already have profiles within your Contacts area, you can include their email addresses within the email column of your CSV file.

Any email addresses from your import which match exactly onto pre-existing email addresses in your contacts, will not create duplicates.

Instead, EcoSend will automatically add the updated custom properties onto the existing user's profiles.

Changing Property Data Types 🛠️

The 'type' of data that each property is affects the filtering options that are available in Contacts.

The first time you track a custom property we will automatically classify the data as one of four types:

  • Text

  • Number

  • Date/Time

  • Boolean (true or false – represented as 'yes' or 'no')

In order to edit the logic of the uploaded custom events, head to Current Project > Contacts.