Support Center
Get help with EcoSend.
Information, tutorials, and guides to help you get the most out of EcoSend.
Activate Automations
Combine property and/or behaviour triggers to send the right message, to the right person, at the right time.
Add your email domain
How to send emails from your own email address.
How to Cancel your EcoSend Account
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Using EcoSend for Creative & Digital Media Agencies
Learn how EcoSend can help support your clients to success!
EcoSend Insights Dashboard
Your one-stop destination for understanding the performance of your email marketing.
Create Email Templates with EcoSend Saved Blocks
Save and re-use your email templates anywhere across EcoSend!
Essential Email Authentication Protocols
Safeguard your domain from email spoofing and phishing.
Install EcoSend Forms
The entry-point to your Marketing funnel, use EcoSend Forms to turn your visitors into customers.
Integrate your data
Track user data in real-time and update properties via the EcoSend API.
Lead Enrichment via Zapier
Add Company Details to your Contacts Automatically, via Zapier's Lead Score!
Create a Lead Magnet Funnel with Forms and Automated Messages
Everything you need for building your automated funnel!
Lists and Subscription Preferences
Manage contacts, send focused campaigns, and give your audience control over their emails.
Mailchimp to EcoSend Dictionary
A guide to different terminology between the two platforms
Migrate Contacts from Intuit Mailchimp
Upload Mailchimp contacts including their subscription preferences & custom tags.
Plaintext versions of HTML email
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Segmenting Users in EcoSend Contacts
Group your contacts according to characteristic and message or platform behaviour
Send your first email campaign
Get ready to send your first EcoSend Broadcast.
EcoSend Settings & Billing
How to manage your EcoSend account, update your Settings, and access your Billing Area.
Unsubcribes and Resubscribes
How EcoSend manages User Subscription Preferences.
Upload your contacts
Add your user-base into EcoSend in seconds via our CSV Importer.
Where does EcoSend plant my trees?
Everything you need to know about EcoSend's partnerships with Treeapp & Tree-Nation!
Connect EcoSend with Zapier
Explore thousands of opportunities, via our Zapier integration!
Ready to switch?
Join us on our mission to make email a force for good.
You'll be up and running in no time.