Support Center

Get help with EcoSend.

Information, tutorials, and guides to help you get the most out of EcoSend.

Activate Automations

Combine property and/or behaviour triggers to send the right message, to the right person, at the right time.

Read moreJan 2024

Add your email domain

How to send emails from your own email address.

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How to Cancel your EcoSend Account

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Using EcoSend for Creative & Digital Media Agencies

Learn how EcoSend can help support your clients to success!

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EcoSend Insights Dashboard

Your one-stop destination for understanding the performance of your email marketing.

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Create Email Templates with EcoSend Saved Blocks

Save and re-use your email templates anywhere across EcoSend!

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Essential Email Authentication Protocols

Safeguard your domain from email spoofing and phishing.

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Install EcoSend Forms

The entry-point to your Marketing funnel, use EcoSend Forms to turn your visitors into customers.

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Integrate your data

Track user data in real-time and update properties via the EcoSend API.

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Lead Enrichment via Zapier

Add Company Details to your Contacts Automatically, via Zapier's Lead Score!

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Create a Lead Magnet Funnel with Forms and Automated Messages

Everything you need for building your automated funnel!

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Lists and Subscription Preferences

Manage contacts, send focused campaigns, and give your audience control over their emails.

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Mailchimp to EcoSend Dictionary

A guide to different terminology between the two platforms

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Migrate Contacts from Intuit Mailchimp

Upload Mailchimp contacts including their subscription preferences & custom tags.

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Plaintext versions of HTML email

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Segmenting Users in EcoSend Contacts

Group your contacts according to characteristic and message or platform behaviour

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Send your first email campaign

Get ready to send your first EcoSend Broadcast.

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EcoSend Settings & Billing

How to manage your EcoSend account, update your Settings, and access your Billing Area.

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Unsubcribes and Resubscribes

How EcoSend manages User Subscription Preferences.

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Upload your contacts

Add your user-base into EcoSend in seconds via our CSV Importer.

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Where does EcoSend plant my trees?

Everything you need to know about EcoSend's partnerships with Treeapp & Tree-Nation!

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Connect EcoSend with Zapier

Explore thousands of opportunities, via our Zapier integration!

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